【UAS Certification】
Frequently asked questions

For the system of drone, see the website of the MLIT.

Please refer to the Ministry of Land, Infrastructure, Transport and Tourism website for information on the system for UAS Certification.

The information will be used to notify the applicant of receipt, to communicate necessary procedures related to the application, such as communication of requests to revise the application details, etc.

E-mails are sent from “information@dips.mlit.go.jp”, so configure the settings to enable reception of emails from this e-mail address.

The UAs help desk accepts inquiries by phone.

*It may be difficult to get through in some time periods of a day. In such a case, call us later.

It is explained on the page of personal information protection. Check the page of personal information protection.

Details are listed on the Accessibility page. Please refer to the Accessibility page.

Download the operation manual on the page of the user guide. Check the page of the user guide.

If you do not make any operation for a certain time, you will be logged out automatically from the DIPS2.0. Log in again and make an operation.

The time required for entering information will vary depending on the procedures related to the inspection, the preparation of the information required for the application items, and the applicant's level of proficiency in operating a computer. If you are a regular computer user and have all the necessary information, the estimated time required to complete the process for a new UAS certification is about 20 minutes.

To change your account information, please click here.

Automatic login is not available. The ID issued and the password you set when opening your account are required.

Not required.

One UAS certificate is issued for one aircraft. Therefore, multiple UAS certificates cannot be issued for a single aircraft.

Identity verification documents, UA information, applicant information, etc., are required. The items (information) required for each procedure are listed in the operation manual. Please refer to the operation manual.

If you apply for multiple UAS Certification at the same time, you can only apply for UAS of the same type.

If you wish to apply for UA of different models, you will need to submit separate applications.

You can confirm the application status. For the confirmation procedure, see the operation manual.

You cannot directly correct the contents in the middle of an application, but you can cancel/drop an application, correct the application contents, and reapply. For the procedures to cancel/drop an application, see the operation manual and to reapply, see the operation manual.

Application for UAS Certification can be entrusted to an agent. For information on procedures in this case, please refer to the operation manual.

Depending on the settings of your carrier, etc., you may not receive e-mails from the DIPS2.0. Check the e-mail settings of your carrier, etc. and change the settings to allow reception of e-mails from “information@dips.mlit.go.jp”.

If the application status is "Waiting for procedure contents confirmation," "Currently processing corrections," or "Currently paying fees," you can withdraw the application and correct the application contents.

If you withdraw the application, the application status will be changed to "Procedures cancelled."

If the application status is "Waiting for procedures," "Currently paying registration and license tax," "Waiting for mailing procedures," "Procedures completed," or "Cancelled," the application cannot be withdrawn. In that case, please contact us using the contact details below.

*It may be difficult to connect by telephone depending on the time of day. In that case, please allow sufficient time to conduct the call.

Please refer to the operation manual for procedures used to confirm the application status.

You can register if you are able to complete the necessary procedures for application. However, please obtain consent from your parent or guardian before registering.

It is possible. Please click the "English" button in the upper right corner of the DIPS2.0 home page to switch the language, and then proceed to the application for UAS Certification.

It is available. If you wish to browse and use the website in English, please click the "English" button in the upper right corner of the DIPS 2.0 home page screen to switch languages before proceeding to the application for UAS Certification.

It is available. If you wish to browse and use the website in English, please click the "English" button in the upper right corner of the DIPS 2.0 home page screen to switch languages before proceeding to the application for UAS Certification.

You can change it by submitting an application for attribute change. Please refer to the operation manual for the procedure.

You can renew your UAS Certification by submitting an application for renewal. Please refer to the operation manual for the procedure.

You can delete the information by submitting an application for cancellation. Please refer to the operation manual for the procedure.

You can cancel the request from the "Request/Termination of proxy" menu. Please refer to the operation manual for the procedure.

Please refer to the Digital Agency website for information on how to obtain gBizID Prime.

Please refer to the Digital Agency website for information on how to set up a gBizID Member account.

To use a gBizID account, you need to obtain a gBizID Prime account. Please refer to the Digital Agency website for information on how to obtain a Prime account.

Postage costs will be borne by the applicant.

Please consult with the courier.

You can use your My Number card, driver's license, etc. Please click here for details.

You can use the system by submitting other identity verification documents. Please refer here for details.

No, you cannot register.

For identity verification using facial recognition of driver's license or passport, you can use your driver's license or passport. For identity verification by mail, you can use a copy of your resident card, My Number Card, driver's license, insurance card, etc. Please refer here for details.

Please use identity verification documents that include your address; for example, a copy of your resident card or health insurance card, international driver's license, etc. Please refer here for details.

The driver's license must be within the valid period as issued by the Public Safety Commission.

No, you cannot use a My Number Card without an electronic certificate.

My Number is not required to apply for UAS Certification. If you apply in writing and use your My Number card as an identification document, please mask your My Number.

Verify your identity by authenticating with My Number, authenticating with gBizID, providing the facial photograph on your driver's license or passport, mailing your identity verification documents, etc.

Pay attention to the following items and take the photograph again.

Is the document shown too large in the frame?

Is the document tilted too much relative to the frame rectangle?

Is there light reflection or blur?

Is there anything other than documents shown in the frame?

Please refer to this page for details.

No. If you do not have a smartphone, you cannot use eKYC.

For details on how to install Mynaportal AP, please refer to the Mynaportal Operation Manual (Chapter 2: Using Mynaportal).

For information on how to use Mynaportal AP to read information on the front of your My Number Card, please refer the operation manual (How to read information on front of My Number Card).

Please check here to see the fee amount for each category of application UAS Certification.

You can pay within one month after the notification of payment by using an ATM that supports Pay-easy, internet banking that supports Pay-easy, or paying by credit card. After one month has passed, please prepare the amount of fees and re-apply.

The deadline for payment of fees is listed in the notification email from the secretariat entitled "Subject: [DIPS2.0] Notice of Request for Payment of Fees Pertaining to UAS Certification." Please check this email for the payment number that is required when paying the fees.

Payments can be made by credit card, at an ATM that supports Pay-easy, or by internet banking that supports Pay-easy. However, if you selected identity verification by mail, you cannot be by credit card.

No. Please pay the fees by credit card, at an ATM that supports Pay-easy, or by internet banking that supports Pay-easy.

No. Please pay the fees by credit card, at an ATM that supports Pay-easy, or by internet banking that supports Pay-easy.

Organizations corresponding to any of the following are excused from payment of fees.

Even if you receive a notification email regarding payment, please do not to make the payment.

If you are unsure of the status of your organization, please contact the UA Help Desk.

Pay-easy is a service that allows you to pay taxes, utility bills, and various other charges from your computer, smartphone, mobile phone, or an ATM without having to wait in line at financial institution counters or convenience store registers. Please refer to the official Pay-easy website for further information.

Please refer to "Search for financial institutions that accept payments from ATMs" on the "Financial institutions that support Pay-easy" page.

The types of fees that can be paid and the service hours that can be used differ depending on the financial institution. For details, please contact each financial institution.

No transaction fees are incurred for payment.

You cannot use the shared ATMs installed in convenience stores. Instead, please use the ATMs of financial institutions. You can also use the ATMs of financial institutions installed in convenience stores (e.g. Japan Post Bank of Family Mart).

Please refer to the official Pay-easy website for information on ATMs that support Pay-easy.

Please refer to the official Pay-easy website for the flow of making a Pay-easy payment at an ATM. When paying at an ATM, follow the instructions on the screen and enter your number.

Please refer to the official Pay-easy website. The types of fees that can be paid and the service hours that can be used differ depending on the financial institution. For details, please contact each financial institution.

Withdrawal from your bank account will be made at specified intervals (example: once a month), which makes it easier to manage. Also, cash is not required during the procedure.

Payment by credit card may not be available due to maintenance of related systems, etc. Also, payment by credit card will not be available in the event of system failure.

No, the user does not bear the settlement fees.

Yes. The credit card cannot be used by anyone other than the person whose name is printed on the card, so it must be the same person.

When conducting procedures under a corporate name, you can use a credit card for which the corporate name and card holder name are the same.

You need to prepare a credit card that can be used for the procedures.

The following credit cards can be used:

Mastercard, VISA, JCB, American Express

Multiple credit cards cannot be used in procedures for a single payment.

Once the payment is completed, the applicant will receive an email entitled "Notice of payment completion (credit card payment)."

Payment of credit card usage fees is based on the membership agreement of the credit card company. The billing date, etc., vary depending on the credit card company. Please confirm the billing date, etc., on the usage statement issued by the credit card company, or contact the credit card company at the contact information listed on the back of the card.

If you pay the fees by credit card, the payment date will be the day on which the credit card transaction was performed.

Points are based on the membership agreement of the credit card company. Please contact the credit card company at the contact information listed on the back of the card.

No. The payment is a single payment. Payment in installments cannot be selected.

The security code is the last 3 digits of the number printed on the back of the card. For American Express, it is the 4 digits of the number printed on the front of the card. If you do not know the security code, please contact the credit card company at the contact information listed on the back of the card.

You can select the payment method for each procedure.

The error code "RM01" is displayed when the credit card you used is invalid or exceeds the credit limit. Please use another valid credit card or contact the credit card company at the contact information listed on the back of the card.